We provide the following types of analytical services:

• Surveys (Employee, Customer, and Citizen Satisfaction)

• Focus Groups

• Structured Interviews

• Organizational Culture Assessments

• Managerial Climate Assessments

• Cause and Effect Relationship Analysis

• Process Improvement Identification

• Organizational Baselining

• Benchmarking

• Strategic Issue Identification (SWOT, Open Space, Delphi, Gaming, Scenario and Goal Analysis)

• Market Segmentation Analysis

• Risk Analysis

• Cost Benefit Analysis

• Strategy-Capability-Resource Alignment Analysis

• Information Requirements Analysis

Our analytical work often includes hypothesis formulation, data collection planning and conduct, data analysis planning and execution, and identifying priorities for action.